Loyaltybuild winning customers, building brands
Frequently Asked Questions
Q What is Loyaltybuild?
A Loyaltybuild is an International Loyalty Marketing Company, headquartered in Ennis, Co. Clare, Ireland. Our company has built its business to partner with leading companies across Europe, in a range of sectors, to deliver innovative Loyaltybuild programmes for their brands and businesses.
Q How does a Loyaltybuild programme work?
A Loyaltybuild programmes work to build customer loyalty for businesses and brands using unique brilliant-value 'one price' travel and leisure based offers as the incentive.
Q What is a loyalty programme?
A A loyalty programme is a simple and effective way of encouraging existing customers to continue to buy or use your products or services more frequently or in larger quantities and to dissuade them from going to a competitor.
Q Are there any set-up fees or management costs?
A To the amazement of our clients, there are no costs associated with Loyaltybuild setting up and managing the programme from creative concept through to client branded websites and call centre supports. Loyaltybuild receives its income through the bookings made by happy customers!
Q How does Loyaltybuild earn their revenue?
A Under our Loyaltybuild supply programme we work with leading hotels, holiday homes and other travel and leisure providers around Europe to secure our incredible ‘one price’ offers.
Loyaltybuild earns its revenue through the bookings made by happy customers who receive their holiday at a brilliant ‘one price’ rate – a fraction of the normal costs.
Q How successful are your Loyaltybuild programmes?
A Since the company’s launch in 1999 our Loyaltybuild programmes have generated over €1.5 billion in revenue for our partners, building sustainable customer loyalty programmes without any budget-draining investment.
The success of our programme has seen over 2.2 million Europeans avail of our loyalty offer, with the loyalty spin-off and resultant goodwill accruing to our partners.
Our programmes also contribute millions of €’s to the domestic tourism economies of the countries in which we operate. As a result, we often link to Government Tourism Departments and agencies encouraging them to support our partner programmes in order to help destinations achieve their tourism growth objectives.
Q Is Loyaltybuild appropriate for my industry sector and organisation?
A Our Loyaltybuild programmes are adaptable to work in any market, industry sector or language.
Loyaltybuild can develop concepts to our partners’ specifications. These can vary from simple 'Weekend Getaway Breaks' to comprehensive Travel Clubs offering multiple country destinations and customer benefits (e.g. hotels, holiday homes, river cruising, car-hire, golf, great-days out and other activities).
Our programmes and supports were designed for loyalty programmes of scale. Therefore they are best suited to companies who have a very large customer or membership base. Typically, our clients are major retailers and service providers.
In 2006 we will manage campaigns across Europe for a number of major retail, insurance, automobile and media companies.
Q How does the process and technology behind LoyaltyBuild work?
A Loyaltybuild's programmes are driven by our custom designed web and database solutions, which allows our partners to offer their customers thousands of incredible ‘one price’ leisure breaks in domestic or overseas destinations.
Every partner campaign is fully supported by a website and call centre, branded as they wish, to their brand guidelines. Our programmes and technologies are fully adaptable and can support Loyaltybuild programmes in any industry sector, market or language.
We have developed a proven web solution to handle any loyalty campaign. See www.supervalugetawaybreaks.com as one of our branded Irish partner websites.
